What Customers Should Know

  • Wash Me, Wash Me Right (How to Wash a Vehicle)
    Most would agree they'd rather drive around in a clean, shiny vehicle than one coated with a layer of dirt.  When warmer weather comes around, some of us are bound and determined to wash our own ...
    Published on: Jan 19, 2020
  • In the Hot Seat (Repair and Maintenance of Seat Heaters)
    It's chilly outside. You flip on that switch that looks like a picture of a seat with little heat waves rising from it.  You expect soon you'll feel that warmth but… wait! It's not getting...
    Published on: Jan 26, 2020
  • Low Power Mystery (Ignition Coil Service)
    It's no fun when your vehicle just doesn't run the way it used to.   You may notice (especially in cold weather) the engine won't start easily or when it does start, it doesn't run smoothly....
    Published on: Feb 02, 2020
  • Visibility Disaster! (Windshield Washer Pump Replacement)
    Let's say you live in a cold climate where the snowy, icy weather challenges you to clear the salt and debris tossed up on your windshield.  You push your windshield washer switch expecting a goo...
    Published on: Feb 09, 2020
  • Clean Slate (Protecting Vehicle's Finish)
    Winter is one of the hardest times to keep your vehicle clean. But did you know neglecting to wash your vehicle in winter could cost you a significant amount of money in the long run? Here's why. Man...
    Published on: Mar 22, 2020
  • Why You Have an O2 Sensor (Oxygen Sensor)
    If someone asked you what gas made up the largest portion of the atmosphere, what would you guess? Well, it's not oxygen; it only makes up 20.9 percent.  But since we're talking about oxygen, you...
    Published on: Aug 02, 2020
  • Start Me Up (Ignition Systems)
    When you start up your gasoline engine car, you may not know that it's using the same ignition principles as it has for decades.  You have spark plugs that require enough power so a spark can jum...
    Published on: Aug 09, 2020
  • No Strain, No Gain (The Basics of Oil Filters)
    Ever wonder what one of the best things is to ever happen to your vehicle's engine?  It's the little thing that usually looks like a can, the oil filter. Just like your kitchen sink strainer fil...
    Published on: Aug 23, 2020
  • Give it the Boot (Ball Joint Boot Replacement)
    Your vehicle may be wearing boots right now and you might not even know it.  They're called ball joint boots.  They're actually protective, flexible things that protect parts of your suspens...
    Published on: Sep 20, 2020
  • The Best Book that's Not a Best-Seller
    Sometimes the movie is better than the book, sometimes it's the other way around.  But when it comes to your vehicle, the best book of all is the owner's manual. The plot is simple: Owner wants l...
    Published on: Sep 27, 2020
  • If You Drive Like a Maniac (Aggressive Driving is Bad for a Vehicle)
    When someone mentions driving like a maniac, they're not talking about you, surely? Besides the safety issues of aggressive driving, you should know that your vehicle will last a lot longer if you'll ...
    Published on: Oct 04, 2020
  • Not Too Hot and Not Too Cold (Temperature Gauge)
    You know your body temperature is supposed to be 98.6 degrees F, 37 degrees C.  Your vehicle has a normal temperature, too, and if you pay attention to it, that can save you some big headaches do...
    Published on: Oct 18, 2020
  • Water Everywhere (Clogged Drains)
    It's bad enough when you mistakenly leave a window open in your vehicle on a rainy day and you find your carpet soaked.  But what in the world is going on when your windows are closed tight, not ...
    Published on: Nov 08, 2020
  • Slippery When Wet (Driving on Wet Leaves)
    When the leaves fall, you might take a sightseeing trip to see them at peak color.  Or you may simply live in a spot where there are a lot of trees.  When those leaves get wet, you'd be surp...
    Published on: Nov 15, 2020
  • Stuck! (Vehicle Door Issues)
    This may have happened to you.  You drive somewhere and get out of your vehicle only to try closing the door and it just won't stay closed!  What a helpless feeling.  You can't lock it;...
    Published on: Nov 29, 2020
  • Got it Covered! (Timing Cover Maintenance)
    You may have heard at one time or another about something called a timing belt or timing chain in your engine.  And you may know that if they fail… well, let's just say that there can be s...
    Published on: Dec 06, 2020
  • I NEED All Wheel Drive (Pros and Cons of AWD)
    So winter has arrived and you don't feel confident in how your 2-wheel drive vehicle does in the snow and ice.  You envy all those people with all-wheel-drive (AWD) and 4-wheel-drive (4WD) cars, ...
    Published on: Jan 03, 2021
  • Weather Station on Wheels (Vehicle Sensor Maintenance)
    You probably never thought about it, but your vehicle is like a rolling weather station.  It can check the outside temperature, let you know when the roads are slippery and help you deal with rai...
    Published on: Jan 10, 2021
  • Do you have a Clue (Get the Most Out of a Service Visit)
    When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good.  That way your doctor can use that information to diagnose your problem. You...
    Published on: Jan 17, 2021
  • The Neglected Windshield (Windshield Care)
    You look at it every day, yet you don't really see it.  We're talking about your vehicle's windshield, and if you're not seeing it at all, that's probably a good sign.  The fact is that unle...
    Published on: Jan 31, 2021